Privacy Policy
Information We Collect
We collect personal information that you voluntarily provide to us including:
• Name, email address, phone number, nationality, address, date of birth
• ID/passport documents for verification purposes
• Your interests, budget preferences, and communication records
• Any messages you send through contact forms, WhatsApp, email, or phone calls
• Name, email address, phone number, nationality, address, date of birth
• ID/passport documents for verification purposes
• Your interests, budget preferences, and communication records
• Any messages you send through contact forms, WhatsApp, email, or phone calls
We collect information related to your property activities on our platform:
• Property search history and saved listings
• Property inquiries and viewing requests
• Preferences for property types, locations, and budget ranges
• Interaction history with property agents and developers
• Property search history and saved listings
• Property inquiries and viewing requests
• Preferences for property types, locations, and budget ranges
• Interaction history with property agents and developers
We automatically collect technical information when you use our platform:
• IP address, device identifiers, and browser type
• Referral URLs and platform usage logs
• Cookies and similar tracking technologies
• Performance data and error reports
• IP address, device identifiers, and browser type
• Referral URLs and platform usage logs
• Cookies and similar tracking technologies
• Performance data and error reports
We may receive information about you from external sources including:
• Property brokers, agents, and developers
• Business partners and service providers
• Analytics providers and advertising platforms
• Banks and financial institutions (for mortgage services)
• Property brokers, agents, and developers
• Business partners and service providers
• Analytics providers and advertising platforms
• Banks and financial institutions (for mortgage services)
How We Use Your Information
We use your information to provide and maintain our core services:
• Creating and managing your account
• Processing property inquiries and search requests
• Connecting you with relevant property agents and developers
• Facilitating property viewings and transactions
• Creating and managing your account
• Processing property inquiries and search requests
• Connecting you with relevant property agents and developers
• Facilitating property viewings and transactions
We use your data for communication purposes including:
• Sending service notifications and property alerts
• Providing customer support and responding to inquiries
• Marketing communications about new properties and services
• Mortgage service offers through our partners (if applicable)
• Sending service notifications and property alerts
• Providing customer support and responding to inquiries
• Marketing communications about new properties and services
• Mortgage service offers through our partners (if applicable)
We analyze your usage data to enhance our platform:
• Improving website performance, content, and usability
• Personalizing your experience and property recommendations
• Developing new features and services
• Conducting market research and analytics
• Improving website performance, content, and usability
• Personalizing your experience and property recommendations
• Developing new features and services
• Conducting market research and analytics
We process your data for legal and security purposes:
• Detecting and preventing fraud and security threats
• Enforcing our terms of service and policies
• Complying with legal, tax, and regulatory obligations
• Protecting our rights and the rights of our users
• Detecting and preventing fraud and security threats
• Enforcing our terms of service and policies
• Complying with legal, tax, and regulatory obligations
• Protecting our rights and the rights of our users
Who We Share Your Data With
We share your information with property professionals when you express interest in their listings:
• Real estate agents and brokers
• Property developers and landlords
• Property management companies
• Licensed real estate professionals on our platform
• Real estate agents and brokers
• Property developers and landlords
• Property management companies
• Licensed real estate professionals on our platform
We may share your data with trusted service providers:
• Mortgage providers and financial institutions
• IT service providers and cloud hosting companies
• Marketing and analytics partners
• Customer support and communication platforms
• Mortgage providers and financial institutions
• IT service providers and cloud hosting companies
• Marketing and analytics partners
• Customer support and communication platforms
We may disclose your information when required by law:
• Legal or regulatory authorities
• Government agencies and law enforcement
• Courts and legal proceedings
• Tax authorities and financial regulators
• Legal or regulatory authorities
• Government agencies and law enforcement
• Courts and legal proceedings
• Tax authorities and financial regulators
Your data may be transferred in business transactions:
• Mergers, acquisitions, or asset sales
• Business restructuring or reorganization
• Assignment of rights or obligations
• Due diligence processes (with appropriate safeguards)
• Mergers, acquisitions, or asset sales
• Business restructuring or reorganization
• Assignment of rights or obligations
• Due diligence processes (with appropriate safeguards)
Data Protection & Security
We implement comprehensive security measures to protect your data:
• Data encryption in transit and at rest
• Secure servers and protected databases
• Access controls limited to authorized personnel only
• Regular security audits and monitoring
• Incident response procedures for potential breaches
• Data encryption in transit and at rest
• Secure servers and protected databases
• Access controls limited to authorized personnel only
• Regular security audits and monitoring
• Incident response procedures for potential breaches
We retain your personal data only as long as necessary for:
• Providing our services to you
• Meeting legal, tax, and accounting requirements
• Resolving disputes and enforcing agreements
• Responding to complaints and customer inquiries
The retention period varies based on data type and legal obligations.
• Providing our services to you
• Meeting legal, tax, and accounting requirements
• Resolving disputes and enforcing agreements
• Responding to complaints and customer inquiries
The retention period varies based on data type and legal obligations.
Your data may be processed in countries outside your residence:
• We implement appropriate safeguards for cross-border transfers
• Standard contractual clauses and adequacy decisions
• Binding corporate rules and certification mechanisms
• Regular monitoring of transfer security and compliance
• We implement appropriate safeguards for cross-border transfers
• Standard contractual clauses and adequacy decisions
• Binding corporate rules and certification mechanisms
• Regular monitoring of transfer security and compliance
Your Privacy Rights
You have the right to access and receive information about your data:
• Request a copy of your personal data
• Obtain information about how we process your data
• Receive data in a structured, machine-readable format
• Request details about data sharing and transfers
• Request a copy of your personal data
• Obtain information about how we process your data
• Receive data in a structured, machine-readable format
• Request details about data sharing and transfers
You can control and correct your personal information:
• Update or correct inaccurate data
• Request deletion of your personal data
• Restrict or object to certain types of processing
• Withdraw consent for consent-based processing
• Opt-out of marketing communications
• Update or correct inaccurate data
• Request deletion of your personal data
• Restrict or object to certain types of processing
• Withdraw consent for consent-based processing
• Opt-out of marketing communications
To exercise your privacy rights, you can:
• Email us at privacy@proplix.com
• Use the privacy settings in your account
• Contact our customer support team
• Submit requests through our privacy portal
We will respond to your requests within applicable legal timeframes.
• Email us at privacy@proplix.com
• Use the privacy settings in your account
• Contact our customer support team
• Submit requests through our privacy portal
We will respond to your requests within applicable legal timeframes.
Additional Information
We use cookies and similar tracking technologies to:
• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Personalize your experience and advertisements
• Improve our platform performance
You can manage cookie preferences through your browser settings or our Cookie Policy.
• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Personalize your experience and advertisements
• Improve our platform performance
You can manage cookie preferences through your browser settings or our Cookie Policy.
Proplix does not knowingly collect personal information from children under 18 years of age. If you believe we have inadvertently collected information from a child, please contact us immediately at privacy@proplix.com and we will take steps to delete such information.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updated policy on this page with a revised "Last Updated" date. Your continued use of our platform after changes become effective constitutes acceptance of the updated policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
📧 Email: privacy@proplix.com
📞 Phone: [Phone Number]
📬 Mail: [Physical Address]
We will respond to your inquiries promptly and in accordance with applicable laws.
📧 Email: privacy@proplix.com
📞 Phone: [Phone Number]
📬 Mail: [Physical Address]
We will respond to your inquiries promptly and in accordance with applicable laws.